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Today, Efbet closed my account in an attempt to withdraw my winnings. In a message I received from them, they claim that I have deposited with foreign funds. This is absolutely not true, 3 days ago I even downloaded successfully. I contacted them by phone and they told me that all the deposits I made from Epay were from a foreign account. This is a fairly large amount of deposits, but I have evidence and receipts in my personal Epay for absolutely every deposit by day and time. However, they ignore all this .. Please help me, it's not about the amount left in the account. The point is that everything is very unfair.

Днес Efbet затвориха акаунта ми при опит да изтегля печалбата си. В съобщение, което получих от тях твърдят, че съм депозирала с щужди средства. Това е абсолютно не вярно, преди 3 дни дори теглих успешно. Свързах се с тях по телефона и там ми казаха че всички депозити които съм направила от Epay са от чужд акаунт. Става въпрос за доста голяма сума депозити , но аз имам доказателства и разписки в личния си Epay за абсолютно всекинедин депозит по ден и час. Въпреки това те игнорират всичко това .. Моля да ми помогнете, не става въпроа за сумата която остана в акаунта. Въпроса е в това че всичко е много несправедливо.

Dear Psychopath,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I found out you had almost the same complaint in the past (https://casino.guru/efbet-casino-player-s-account-has-been-closed-due). Do I understand correctly that this is a new problem, and your account has been closed again?

Could you please confirm that the winnings you wanted to withdraw were obtained by playing with your own funds?

Thank you very much in advance for your reply.

Best regards,

Kristina

Hello, my problem has been solved. Thanks.

Здравейте, проблема ми беше решен . Благодаря.

Awesome news! As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for letting us know and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.