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Had deposited with paysave will not be credited, only put off

Hatte mit paysave eingezahlt wird nicht gutgeschrieben nur vertröstet

Dear Heinz,

Thank you for contacting Casino Guru. I’m sorry to hear you weren’t able to make a deposit. Have you tried to contact the casino support and ask what the problem was? How did they reply?

Best regards,

Peter

Dear Heinz,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.