BetterDice Casino - Hráč má potíže s výběrem své výhry.

Despite numerous emails and live chats my money still hasnt been paid they sent me a deltatech epay card and said the money was loaded it wasnt and that was over 2 weeks ago I have seen about 30 complaints now saying the same thing

Dear Ann,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Could you confirm that this was your first attempt for a withdrawal? Could you please send us any proof that the card hasn’t been loaded?

Have you tried contacting the casino regarding this issue? Please forward any relevant communication between you and the casino to kristina.s@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

I have spoken to betterdice live chat emailed them again no reply.

The card but its set you dont see a statement I have had a withdrawal a while ago hence the 3p. You cant transfer the money it has to be drawn as cash.

There are a lot of people who havent been paid

It seems to be about 4 people running the site

Ann, I apologize, but I am not sure I understand correctly. Is the prepaid card loaded or not? Can you pay with it or withdraw the money from an ATM?

Additionally I would recommend you checking out Delta Tech FAQ section for more information:

https://deltatechepay.com/contact/

This is being sorted through Deltatech who have had terrible problems with betterdice but ty so much for your time so could you olease close this ..

warning to gamblers dont touch Bettetdice what so ever

We are closing this complaint as per your request. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.