Nejsem schopen vybrat 2000 ze safírové sázky

They are rejecting the reqest in ur review I played because I'll get bonuses I deposited so much yesterday I lost so much today I have deposited 750 n I won 2000 I went to reqest withdraw they rejected I don't no y their withdrawal key I found in spam folder sir wht to do I thought bonuses amount wagering in this casino they sat u have to wager for deposited amount also wht is this plz help me from this situation they are saying tht I have deposited 750 means I have play once total 750 wht rules is this

Hello,

it is a quite common rule that to pass the wagering, the amount you were asked to deposit must be wagered as well, it is called the anti-money laundering policy. Allow me to describe the whole process:

1. you take a no-deposit bonus
2. you play and win luckily
3. you complete the wagering requirement for the bonus
4. you ask for the withdrawal
5. verification deposit is requested to pay out the winnings
6. you must wager the deposited amount several times - 1 time in your case?

If you are unsure, kindly ask the support again. Always read the terms and conditions so you always know what you need to fulfill.

Let me know whether this helped you.

Sir I deposited 3650 in sapphire bet 6 days ago it is still not deposited I sent screenshot 2 to 3 times I m getting same replys from chat support n mail support same reply from 6 days trnferd to special list or it is under possess same reply from both support from 6 days pla help

Any one replye

Can any one reply

Hello there again,

you forgot to mention the reply you're getting. What is wrong?

Have you managed to go through the previous wagering?

It's not about wagering money deposited they r not deposited to my sapphire account 3650

From past 6 to 7 days

Mam radka plz reply

Kindly do not call me "mam" 🙂

Can you paste any explanation you got from the casino concerning the current problem? Unless I understand what is wrong, I can't help you.

So generally, if your deposit is missing contact the payment provider you used for the deposit and ask about the transaction. I'm guessing that the casino is doing the same with the 3rd party payment provider they use for managing transactions. Be prepared though, this may get a bit time costly.

Don't forget to share the reply from the casino.

They only saying you issue is tranferd to specialist from 6 days

Today last conversation we apologize for the inconvenience it will take time

Last conversation

Our specialists are still working on your issue. Please be patient and contact us later to receive update

Hello,

this is as I described, the casino is checking that and it will take some time.

So, did you ask your payment provider in the meantime as I suggested, please?

Ticket is under revolution it is showing I submitted missing

Payment provider saying tht it is reached to them tht day only

Hello James1234, can you explain again please, what the payment provider told you? Thank you

It deposited to them tht day only they said payment provider

how does it work

It is bank app I have made upi trascation

So, as far as I understand, according to your payment provider, the transaction is ok and reached the casino the same day - correct?

It would mean that the casino must wait for their payment provider to identify the issue and solve it.

This is usually quite a long process though.