Chybná výplata kasina – mám jim to říct?

Hi

I am not to sure how to approach this. I have played on a new online casino which I received the 100% offer. However, post wager my cash once the bonus amount was credited to main balance. I thought it was an error and would get stopped at withdrawal however, this was not the case. So I cashed out the amount and played with the remaining balance. I did make winnings of this and then withdrew again.

I received the funds relatively quickly - with no questions. It is a new casino called betvision.io so think they not aware something is not working. Should I tell them?

feeling confused  

Joan

Do I understand correctly that you want to inform the casino about your withdrawal being paid wrong?🤷‍♀️

I would recommend asking the support about the wagering requirements of the bonus you have received or trying to find them in the bonus terms. Maybe you will find out that you have done everything as they asked, and that is why the casino paid the amount of money to you. What do you say?