Revolution Casino - všeobecná diskuze (strana 9)

Good morning. I'm having the same problem with withdrawals at Revolution Casino. Once the 14 days have passed, can I contact you again for help?

Buongiorno . Ho lo stesso problema dei prelievi su revolution casinó. Appena saranno passati i 14 giorni posso scrivervi nuovamente per chiedere aiuto?

Of course, you can complain. However, based on others' experiences, I believe that outside pressure will not have a significant impact. They have always been slow, as you can read in this thread, so please be patient. Perhaps look through user reviews to find faster casinos.

So you have no way to mediate with this casino? Even with complaints, etc.?

quindi voi non avete come mediare con questo casinò ? Anche con reclami ecc ?

We have. However, as you can see in this thread, the casino pays slowly, so no one outside the casino can speed up your withdrawals. This was what I said.

We can keep an eye on it and request information from the casino, but it appears to be counterproductive. As far as I can tell, most players were paid before we even intervened. Did you read this thread?

Maybe this guide 👈 will help you understand what I mean.

Thanks, I'll read the guide. However, what I've seen online is that 90% of the reviews about Revolution are negative and refer to withdrawals not being processed even after months. However, the ones I read on this forum were resolved after a few weeks. That's why I was confident in you and your mediation.

Grazie leggerò la guida. Quello che però ho visto è che su Internet il 90% delle recensioni su revolution sono negative e si riferiscono a prelievi non elaborati anche dopo mesi . Invece quelli letti su questo forum sono stati risolti dopo qualche settimana . Per questo ero fiducioso in voi e in una vostra mediazione .

I see. The thing is that sometimes just the complaint works itself out. Once another complaint is approved and published, the casino is notified about it. However, we do not directly speed up the resolution process, especially when it comes to delayed payouts without any other complications. It is up to the casino to resolve it within their capabilities.

It's great to see you are so well aware of all those things anyway! Best of luck with the complaint, of course!

I got my money. It took a mediator.

Ho avuto i miei soldi. È stato necessario l’intervento di un mediatore.

I'm not sure if I understand, but I hope you get the money.

Greetings

I am currently having a problem with Revolution casino.

It is 14 days from the withdrawal request (2 withdrawals)

Hi, that's annoying.

If you don't mind, I have a question: what happened in the meantime? Did the casino have any demands or are you in contact? I really hope they said something constructive to you about it.

Feel free to show a screenshot of the chat or email.

Vážená Miroslavo, děkujeme, že jste kontaktovala náš tým podpory RevolutionCasino! Žádosti o výběr obvykle zpracováváme do 3 pracovních dnů, počínaje dnem následujícím po vaší žádosti nebo od posledního zpracovaného výběru. Jen poznámka: víkendy a státní svátky se do této doby nezapočítávají. Jakmile bude váš výběr zpracován, obdržíte ve svém profilu oznámení. Vypadá to, že váš výběr je téměř připraven a měl by být brzy zpracován. Děkujeme za vaši trpělivost!

Dear Miroslava, thank you for contacting our RevolutionCasino support team! We usually process withdrawal requests within 3 business days, starting from the day after your request or from the last processed withdrawal. Just a note: weekends and public holidays are not included in this time. Once your withdrawal has been processed, you will receive a notification in your profile. It looks like your withdrawal is almost ready and should be processed soon. Thank you very much for your patience!

They communicate all the time, but they always give the same answers over and over again.

Hi and thanks, so there is no problem with the documents or any further checks, but it is waiting for processing. That is annoying, but on the other hand the easiest situation to solve, unless of course there is something else at play that the automatic response did not mention.

I think that will be revealed in the complaint. Hopefully it won't take long.

Hold on a little longer.

Thank you

Thank you for your patience.

And please let us know if anything changes. I think others will appreciate it too.

Now I checked the account, everything is still the same.

I am writing again in their support.

Where can I send you all the screenings from today's conversation?

Report!!!

After 19 days of urgency, both withdrawals arrived.

Thank you 🙂

What great news.

Thank you for informing us.

Please update your complaint as well. Will you?

How exactly please?