FatPirate Casino - všeobecná diskuze (strana 5)

I wish you would be paid the money soon. Thus, the best advice is to cooperate, like I said.

So, what is the current situation - did you send the .pdf statement?

Yes 40 hours ago????

Thank you !!!! (I'm sorry, I just had to do that like you.)

So, now it is the casino's turn and I truly wish this to be the last struggle on your way to the winnings

Yes I'm stlll believe...

Is like this after 48 hours

It looks like all the new casinos that are just opening. All the photos are AI and the page layouts are the same. The bonus isn't interesting.

Es sieht aus wie bei allen neuen casinos, die gerade eröffnet werden. Alle fotos sind AI und seitenlayouts sind gleich. Der bonus ist nicht interessant.

Try to give them some time, it was the weekend and often casinos don't process documents then, so patience will still be important.

Hi, are you referring to this particular one that looks similar to other casinos that are new? Or are you just talking in general? Have you played in this casino?

After more then two weeks I got my withdrwal,but I still not reccomend anybody this casino I think I needn't explain anybody why....

I don't think you need to explain, 2 weeks is quite a long time. 

So I hope you will do well somewhere else.🙂

I'm trying to withdraw and it keeps telling me that an unexpected error has occurred, please help, the casino is responding by trying to resolve it.

It's been 3 days and still nothing

Ahoj, tak budeš muset chvíli počkat, než to vyřeší.

Nemyslím si, že to dělají o víkendech, pokud zrovna nevyřizují výběry, takže zkus být trpělivý a uvidíme, jestli ti dají brzy vědět.

Pokud se tak nestane, rozhodně nám dejte vědět a my se pokusíme pomoci.

Hi, then you'll have to wait a bit until they solve it.

I don't think they do it on weekends unless they're processing withdrawals, so try to be patient and we'll see if they let you know soon.

If that doesn't happen, definitely let us know and we'll try to help.

Still no response to emails, nothing has changed

No one is still sending me anything by email and I can't even withdraw smaller amounts. I'm quite nervous that I'll never withdraw the money.

I've done everything about ten times and still nothing

Pokud vám kasino není schopno pomoci, můžete nám podat stížnost a náš tým bude kasino po nějaké době kontaktovat.

Nicméně jsem řekl, že musíte být trpěliví. Pokud se snaží něco vyřešit a řekl jsem, že to kasino s největší pravděpodobností nedělá o víkendu, pak jim napsat 10 e-mailů pravděpodobně není to nejlepší, co můžete udělat.

Vydržte, dejte jim čas a pokud stále nic nedostanete, kontaktujte mě.

If the casino is unable to help you, you can file a complaint with us and our team will contact the casino after some time.

However, I said you need to be patient. If they are trying to resolve something and I said it is most likely not done by the casino on the weekend, then writing them 10 emails is probably not the best thing to do.

Hang in there, give them some time and get back to me if you still don't get anything.

Yes, I wanted to try out the casino, but was put off by the fact that I had to select the bonus I wanted before registering.

Ja, ich wollte das Casino ausprobieren, wurde aber abgeschreckt, weil ich bereits vor der Registrierung den gewünschten Bonus auswählen musste.

Wasn't it possible not to choose one? That's quite interesting, do you consider bonuses as a hurdle in casinos and prefer to avoid them? 🤔

The same...bonus crab houses act the same, I in this house already closed only losses, which they reopened without my request and it cost me horrors to close it again. Right now I am suffering for sister house VIPERWIN that I have had for 20 days, three withdrawals that add up to 1500eu and they do not withdraw a single euro to my bank account, their response is that they have a high volume of requests, they have more than a dozen houses that I will already publish their names so that you think before playing your money, that the withdrawals forget about your money, they are not going to return it to you in a formal way and a month will pass from when you request it and you will surely lose it before they cancel it or something like that to play... where I see bonus crab I will never think of playing.

Los mismos...casas bonus crab actuan igual yo en esta casa ya cerrada solo perdidas,la cual reabrieron sin mi peticion y me costo horrores cerrarla de nuevo.ahora mismo estoy sufriendo por casa hermana VIPERWIN que tengo desde hace 20 dias un tres retiros que suman 1500eu y no retiran ni un solo euro a mi cuenta bancaria su respuesta que tienen un alto volumen de solicitudes tienen mas de una decena de casas que ya publicare sus nombres para piensen antes de jugar su dinero que los retiros olvidense de su dinero no se lo van a reintegrar de una forma formal y pasara un mes desde lo soliciten y seguramente lo pierdan antes lo cancelen o algo asi para jugar....yo donde vea bonus crab no se me ocurrira jugar jamas.