Ahoj Dariusi,
Protože jsme zkontrolovali váš účet, že jste porušili bonusové podmínky s aktivním bonusem, proto vaše výhry propadly a peníze z počátečního vkladu jste dostali zpět na svůj kasino účet.
Přečtěte si prosím pozorně naše bonusové podmínky, abyste se podobné situaci v budoucnu vyhnuli.
2.7.1. Když hrajete s bonusem zdarma nabízeným kasinem, prostřednictvím promo akce/kampaně nebo jako gesto dobré vůle od kteréhokoli člena týmu, můžete požádat o jednorázový výběr (což zruší aktuální bonus). pokud prostředky zůstanou na zůstatku, bude to považováno za výhru generovanou vaším bonusem a nadále platí podmínky bonusu.
2.6.5. S aktivním bonusem je přísně zakázáno hrát následující hry, stolní hry, video poker, jackpoty, živé kasino a následující výherní automaty: 1429 Uncharted Seas, Big Bad Wolf, Blood Suckers, Bonanza, Castle Builder, Castle Builder 2, Da Vinci's Treasure, Dead or Alive, Dead or Alive 2, Eggomatic, Hellboy, Hot Spin, Immortal Romance, Jackhammer 2, Jammin Jars, Jingle Spin, Jungle Spirit, Koi Princess, Lost Relics, Lucky Angler, Madame Destiny, Moon Princess, Peking Luck, Reactoonz , Rich Wilde and the Tome of Madness, Rise of Olympus, Robin Hood - Shifting Riches, Scrooge, Secret of the Stones, Secrets of Atlantis, Sindibad, Sushi Bar, Sweet Bonanza, Sweet Bonanza Xmas, The Dog House, Turn Your Fortune, Twin Spin, Victorious, Vikings, Who Wants To Be A Millionaire, Wild Swarm, SugarPop, Danger High Voltage, Ozzy Osbourne, Razor Shark, Wild Frames, Aztec Bonanza, Lil Devil, The Dog House Megaways, Who want to být milionářským tajemným boxem, Dark Joker Rizes, Reactoonz 2, Le K affee Bar, Beautiful Bones, Cherrypop, Deadwood, Jokerizer, San Quentin Xways, Caribbean Anne, Golden Beauty, Bronco spirit, Dragon Kingdom Eyes of Fire, 5 rodin, Kniha 99, Jammin Jars 2, Tombstone RIP, Mystery Joker 6000, Moon Princess 100. V případě, že toto bude porušeno, bonus a případné výhry z bonusu propadnou.
S pozdravem,
Casino Vegadream.
Hello Darius,
As we have checked your account that your have broken bonus terms with an active bonus that's why your winnings were forfeited and you got your initial deposit money back to you casino account.
Please read our bonus terms carefully to avoid the situation like this in the future.
2.7.1. When playing with a wager free bonus offered by the casino, through a promotion/campaign or as a goodwill gesture from any member of the team, you are allowed a one-time withdrawal request (which will void the current bonus).In the case where funds remain in the balance, it will be considered as a win generated by your bonus and the bonus terms & conditions continue to apply.
2.6.5. With an active bonus the following games are strictly forbidden to play, Table Games, Video Poker, Jackpot Games, Live Casino and the following slot games: 1429 Uncharted Seas, Big Bad Wolf, Blood Suckers, Bonanza, Castle Builder, Castle Builder 2, Da Vinci's Treasure, Dead or Alive, Dead or Alive 2, Eggomatic, Hellboy, Hot Spin, Immortal Romance, Jackhammer 2, Jammin Jars, Jingle Spin, Jungle Spirit, Koi Princess, Lost Relics, Lucky Angler, Madame Destiny, Moon Princess, Peking Luck, Reactoonz, Rich Wilde and the Tome of Madness, Rise of Olympus, Robin Hood - Shifting Riches, Scrooge, Secret of the Stones, Secrets of Atlantis, Sinbad, Sushi Bar, Sweet Bonanza, Sweet Bonanza Xmas, The Dog House, Turn Your Fortune, Twin Spin, Victorious, Vikings, Who Wants To Be A Millionaire, Wild Swarm, SugarPop, Danger High Voltage, Ozzy Osbourne, Razor Shark, Wild Frames, Aztec Bonanza, Lil Devil, The Dog House Megaways, Who wants to be a millionaire mystery box, Dark Joker Rizes, Reactoonz 2, Le Kaffee Bar, Beautiful Bones, Cherrypop, Deadwood, Jokerizer, San Quentin Xways, Caribbean Anne, Golden Beauty, Bronco spirit, Dragon Kingdom Eyes of Fire, 5 Families, Book of 99, Jammin Jars 2, Tombstone RIP, Mystery Joker 6000, Moon Princess 100. In case that this is breached the bonus and any potential winnings derived from the bonus will be forfeited.
Best Regards,
Vegadream Casino.
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