Olimp Casino - Hráč má problémy s výplatami některých her.

with betgames tv the winnings are not always paid I did some both by playing luky 5 of winning 10 euros that never seen accredited .. in addition some single numbers where with 20 cents the winnings had to be 1.36 € paid 0.22 cents .. cheaters that suck

con betgames tv le vincite non venono sempre pagate ho fatto alcuni ambi giocando a luky 5 di vincita 10 euri che non mai visto accreditati .. in più alcuni numeri singoli dove con 20 centesimi  la vincita doveva essere 1.36 € pagati 0,22 centesimi ..imbroglioni che schifo

Dear Vincenzo,

Thank you for contacting Casino Guru and letting us help you with your issue. It seems you were experiencing some sort of a technical glitch. As far as I know, casinos can’t influence the RTP (return to player) of their games. Have you informed the casino about this issue? Do you have any screenshots you could send us to help us to better understand the problem? I recommend you to record your gameplay in the future to make sure you have some evidence.

Best regards,

Peter

Dear Vincenzo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Best regards,

Peter

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.