Casbit Group NV (strana 4)

Because what the players sign with the casino and therefore the agreement we have no chance to see. Especially if they have information that several dozen players have already signed such things, but nobody has been paid the money, my question is why they play there. It is simply not in our power to help in such a situation even if we wanted to. It's simply an agreement between you and the casino. 😕

You know what it is.. i can understand that you can not do to much but the only thing that you can do for is contacting the casino and tell them about the multiple complaints about payments of settled agreements.. if nobody does something this casino have the way free to scam people!

Jaro, i opened a complaint where i uploaded my agreement. And then Nick just closed the complaint. There is another resolved complaint with the exact same case at this website from Betspino. Really weird Casino Guru dont want to help me.

Yess really like that i had made 3 times a complaint but they close and mail me to stop with open complaints…

You help players from betspino with the same issue as us. But players from lalabet you dont help.. its exact the same issue and the same agreement and the same Casbit Group!

I think the part where we mentioned that we are not lawyers and do not have the scope to resolve such a situation is spot on in this case. You didn't think to get legal help ? That would probably be much more effective in this particular case. 

Also, if the same case has been solved, feel free to send it to me here. 

I would say that the same applies in this case, I would not really want to keep repeating myself and saying the same thing because I think it will be annoying for you as well. I would also say that the same answer that I posted for the other player applies to you as well. It doesn't work for us to contact the casino based on something like that. Because if we contact them, we still have no way to proceed. They could ignore us and say that the deal is strictly between the player and the casino. I just don't know what more to say to you, even though I sympathize with all of you who have gotten into this situation. 

Here you go Jaro: https://casino.guru/betspino-casino-player-waiting-for-agreed-refund

Can you please get me in contact with user: JohnLalabet? He is a representative of Lalabet which is the same organisation.

Casbit Group N.V has ended their company registration after they have been fined by the KSA for illegal operations. Right now they are rushing to new casino's and companies to avoid paying a lot of players.

They created exact copies of their casino's: Betspino 》Spinybet Lala.bet 》Chacha.bet Jungliwin 》Ucobet Justbit 》Joebit

I have screen recordings of the live support at Spinybet, Lala.bet and Ucobet where they gave me the same WhatsApp number as the VIP manager from their "Orginigal" casino and they gave me the same e-mail adres. They exposed themself.

They are doing this under a company in Costa Rica: 3-102-897762 LTDA and a new registration from the CGB under the name: Luckywayz Limited B.V in Curaçao.

They even ignored letters from my laywer. It's insane. Can you bring me in contact with the Lalabet representative JohnLalabet? I have to resolve this asap or my life is over.

Here is the complaint that was resolved: https://casino.guru/betspino-casino-player-waiting-for-agreed-refund

Yes for me to also..

Guys, if you want to play in a good casino, you can find it here: vegaswin.fun , I have already withdrawn 6k$

Yes, but if you have a chance to read it, the player solved it himself and we didn't help. We didn't contact the casino or the representative. 

Unfortunately, I can't connect you with anyone either, because I can't shift contacts like that. And from what I've seen, we don't even have that kind of contact you mentioned.

Ive had the same complaint and asked for you guys to contact lalabet (theyve offered me a contract aswell agreeing to refund 12.8k) and it got closed because 'you guys werent lawyers'.

They don't give a fuck here. Everyone has exactly the same agreement.

Ze doen geen fuck hier. Iedereen heeft precies dezelfde overeenkomst.

Use your brain for a moment, casino guru deals with with casino related issues.

This contract is with lalabet in their capacity as a company rather than a casino so it doesn't fall under the scope of what casino guru handles.

If it was a confiscated balance, verification issue etc etc etc then yes but a private contract with a private company is legal stuff not casino stuff (it does not matter that the contract/situation is directly related with casino stuff, because it is a contract it is now a different thing completely)

As you can see they have already refused to payout an ammount of 30k because the player was dutch (which they obviously know after doing the kyc). Also ive experienced limits with my withdrawels and shady things which made me go do the research. After finding out about most of it ive looked into it and its reasonable to suggest that ive lost a total of 30k which they wouldnt of paid out if id win. This is the reason why they are not allowed to accept dutch players and its not a 'win-win' because if you win a big ammount they wont payout for the exact same reason we want a refund. There are so many cases going on right now that its pretty pathetic nobody with a big base behind them is doing anything to solve this

Its not a private contract. Its air. Its not even signed by them + theres litteraly a phrase in it saying the contract can be destroyed at any given time by both parties for no reason.

This is a casino issue. The contracts are empty and void and are only sent to stall time.

Frankly, if you happen to agree with such an agreement, it's unfortunate to expect a third-party company without any earlier acknowledgement of such terms to fight for your choice. This is indeed a field reserved to lawyers. Kindly get familiar with Casino Guru Fair Gamblin Codex 👈 this is how we reflect on gambling.

Keep that in mind to prevent further missunderstandings please.

Are you familiar with how we approach refund requests based on a missing Duch license, please? Such complaints more or less end up being rejected anyway:

"From our perspective, if you choose to play in a casino not covered by your national self-exclusion scheme, the casino should offer a self-exclusion mechanism, and if you decide not to inform the casino of any gambling problems you will not be protected by the casino from depositing and playing.

Also, if the casino accepts your deposit, while it is not prohibited by the casino's terms and conditions, you will be risking money. That means the casino should pay you your winnings, but will not refund lost funds."

I apologize, but we could not agree that you should have received a refund. Attorneys would likely disagree, but that is outside the purview of our discussion. I hope that clarifies things.

I understand what you're saying, yet we can't argue as "we are sure you would not pay out the winnings, so refund the player anyway." We must have precise, undesputable evidence in hand to use it against the casino. That's the point.

I understand what you're saying, yet we can't argue with the casino as "we are sure you would not pay out the winnings, so refund the player anyway." We must have precise, undesputable evidence in hand to use it against the casino. That's the point. They need to act unfairly to get punished. If you know about other players who have not accepted the agreement and were, on the other hand, told their winnings are confiscated because they have played from a restricted country, bring them here to submit a complaint and prove that without any doubts, please.