Pistolo Casino - všeobecná diskuze (strana 2)

Well, I suggested the option. You see, I'm unable to provide any further insight about the situation. It is not my place to review game sessions and compare that with your view; we have the Data Team for that, and the response you get definitely comes from the Data Team member.

Unfortunately, based on the explanation provided, my colleagues are unable to assist you or contest the casino's decision because they cannot prove that you were entitled to a different prize.

I honestly have nothing else to add.

Honestly, claiming that prizes are not random cannot be considered a proven fact based on just one video. I believe that was the point of such a complex explanation you previously got.

Stating that the other person is wrong is merely your opinion, which means there is essentially no solid basis for any confrontation. It is just a verbal debate, nothing we could use to complain against the casino.

If you believe that the outcome is not random, which is certainly your right, please consult with the game provider or licensing authority.

One thing is the game rules and the other is questioning the randomness.

What option did you suggest other than failing to look then discuss?

Once I ask did you watch the video even a new player would clearly what is wrong. There are multiple things wrong so just watch please.

If you can do that in honest clear mindset perhaps a civil conversation can take place.

Balls in your court.

Tell me did watch the video via the link.

Multiple thing were clearly in that game no video feed (live game)

Clearly no banana's (can't win what's not there)

Ergo ?

That's why I highlighted this it there rules debunked random prizes not my opinion.

5. Each try at the Claw Machine can bring prizes based on the toy which falls in the targeted tank

You use a claw to try and pick up a toy if successful the toy has an assigned prize.

Green clover $30 bonus cash

Diamond $15 real cash

Grape 10 points

Banana 30fs

Strawberry 15fs

I'm sorry, but I do not see the point where any of this goes against the randomness.

It is just a unique graphic and "story" mechanism to invoke the feeling that you actually bring the toy outside the tank. The randomness determines the outcome, but the rest is just a show.

I apologize for not following your point, but I sense some irony from your post. Well, I tried to provide you with my honest opinion on the situation since you openly expressed concerns, but I understand your current approach is somehow different. Perhaps it would be better to let go. So, I will do that. Stay well.

Before speaking on a topic perhaps look into it a little yourself 1st. your response is the only random thing.

My statement of watch the video seems to have fallen on deaf ears. Well have you?

I once thought of casino guru as somewhat honourable. I see now that's not the case.

Very disappointed your focus has clearly been a bias without reasoning hardly the makings of a mediator impartial party?

Normally the objectives would be to gather all relevant information, compile it then choose a direction forward if one.

I never give all my evidence before been shut down.

No attempt to ask, if I have anything else to submit or dialogue of any kind until the thread.

To which annoyingly feels talking to a teenager.

Thank you for showing me your oh so wonderful instant insulting lack of communication lack of logically processing and cowardly lack fortitude when meet with confrontation.

Bye now done kicking your ass

I explained that I am not the right person to take on such a task. I said that as soon as I had a chance to look into what you were dealing with. But you keep pushing because I demonstrated that I care.

So, in my opinion, saying all of that reveals far more about you than it does about me.

If I could help you, I would; however, this is not the case. There is no need for conflict.

Take care, please.

Don't introduce yourself as a admin. Then insult "hence I also guess very detailed, feels like nonsense to you."

And expect no kickback.

Wouldn't that be on you.

When did you say you looked into or that I think you care.

I just can't stand gas lighting. Pretentious people spin false narratives.

Perhaps silence would be your best course now. Or block me as your opinion means nothing.

As admin wouldn't you then direct or inform the right person if you are incapable.

But no ypu didn't.

how did you become an admin?

Dear user, your personal attacks are completely unnecessary, and it is quite obvious that you feel frustrated that we (Casino Guru) can't help you push the matter further. I get that; however, I can't change that by any means.

We can't help you, and the forum is not the place for challenging rejected complaint requests because the people who rejected your case are not even here.

I'm sorry your complaint request was rejected; that was the call of the proper person. Having said that, I honestly and respectfully have nothing more to say to you under these circumstances.

I hope it all makes more sense now. Kindly stop being abusive, or you will actually be banned. It is your call, I suppose.

Wow if you left it alone I would have stopped as for personal attacks wasn't you whom tried to make out multiples times now that I don't comprehend the situation despite you admitting you have no understanding of the actual game therefore how the rules apply? like the person who decided to rejected my claim. Now none of you have reviewed the evidence or made any attempt to further investigate despite mentioning I have more evidence that place date & time, issues by Pistolo on failures to uphold their obligations.

So to be very clear and concise. Go ahead and ban me as I hold little to no confidence in Guru with the interaction I had with you.

Your threat is cowardly I will never back down "no step back" is my creed.

It's not personal if you are acting as a face to a company. So my description are directed at guru and you as the face of it by saying you are an admin.

Do you not understand that?

So ban or not I don't care. Threatening banning over criticism is weakness.

Your repeated accusations, hostile tone, and refusal to accept the final decision regarding your complaint have crossed the line of acceptable forum behavior.

You've been informed multiple times that your complaint will not be handled, and despite that, you continue to target staff with personal remarks and inflammatory language. Criticism is welcome when it’s constructive. Insults and disrespect are not.

You are now being banned due to your ongoing violation of community guidelines and your unwillingness to engage respectfully.

This is final. Further attempts to circumvent this ban will be considered harassment.

I'm sorry it ended like this.

Radka , Can you delete the previous posts from that person.i dont want to be associated with them or those posts if possible.

Thank you for your patience and the professional manner in dealing with that

Good day to you.

Of course, I just deleted the post. Since it was the same person, I have now banned both accounts.

I appreciate your efforts to help us keep it friendly and transparent.

Have a wonderful one!

these damn scammers closed my game account for no reason and are going to answer me why they did it they just said We wanted them like that and we did it don't play here under any circumstances they are scammers

these are the same Pigs and parasites CASINO GURU and swindlers like all these casinos

I'm having problems withdrawing money from Pistolo and I'm doubting whether it's a reputable casino. I advise caution.

Ich habe Probleme bei der Auszahlung bei Pistolo und bin am Zweifeln ob es sich um ein seriöses Casino handelt. Ich rate zur Vorsicht.

Unfortunately welcome to the group. They are unsafe and the Anjouan gaming authority does not respond to the complaints. Best advice is shut down the account and report it to the bank as a fraudulent merchant you can claim back your deposits that way

Perhaps you could tell us more about the issue you have at this casino so we can better understand.