EmirBet Casino - všeobecná diskuze (strana 4)

Good morning Romy, unfortunately I cannot have a document in English. If I am Italian, how can I have it in English? I have a pending withdrawal and the department hasn't contacted me yet. I don't know if I have my profile verified, what I wanted to tell you is that on Emirbet in order to press the withdrawal button you must first attach an identity document and photo of the credit card used to deposit. If they are accepted you can withdraw. I sent them and they accepted them. Then to withdraw the 5000 euros my identity document is no longer enough? Do you understand that it's not normal and it's a contradiction? I have played on other casinos for example Ninecasino Stellar Casino always had my winnings and always been verified without problems.

Buongiorno Romy io purtroppo non posso avere un documento in inglese se sono italiana come posso averlo in inglese? Ho il prelievo in sospeso il dipartimento non mi ha ancora contattata. Non so se ho il mio profilo verificato, quello che intendevo dirti è che su Emirbet per poter premere il tasto prelievo devi allegare prima documento identità e foto della carta di credito usata per depositare. Se vengono accettati puoi prelevare. Io li ho spediti e me li hanno accettati. Poi per prelevare i 5000 euro il mio documento di identità non basta più? Capisci che non è normale è un controsenso? Ho giocato su altri casino ad esempio Ninecasino Casino stellare sempre avuto le mie vincite e sempre stata verificata senza problemi.

I do understand that. That is why, usually, it needs to be verified by someone because it is not in English. I am not saying that it is your case; I just try to understand the reason, of course.

Every casino has a different approach, I could say, so it is not always guaranteed that if you get verified by one of the casinos and use the same documents in another, you will get automatically verified.

We always recommend that players fully cooperate with each casino in order to get the money. So, please try that and let us know how it goes.

Romi I understand but to verify a document the notary here in Italy wants almost 1000 euros and I don't have it!

Romi lo capisco ma per verificare un documento il notaio qua in Italia vuole quasi 1000 euro e io non li ho!

Is it really that expensive? I remember that I paid something like 20 euros.🤷‍♀️