WinSpirit Casino - všeobecná diskuze (strana 6)

Hi!

Can you also describe the VIP/ loyalty program a bit more closer? The way I see it, many players would be interested in finding a decent casino with appealing features. Let's give them a few more clues, shall we? 🙂

Worst Casino, every one stay away. There win ratio is so bad, put this into perspective, i put 12k and didn't get a pay out of more then 2k. The casino games payout ratio is so low your better off playing the lotto.

Hi, that's not the best experience I can see, which makes me quite sad. Did you also watch the RTP of the games you were at? When you play slots, do you pick randomly or do you have some favourites? Do they have higher or lower volatility?🙂

It's a scam

Hello, and why do you think so, can you say something more about it? Obviously no good experience so let's at least see if it is possible to help somehow.

Hi Jaro, I usually play random games but some games can be better then others so i played alot of Energy Joker Caishens Gifts and Elephants Gold, . The RTP for some games are higher then others but the payouts are less. From my experience, the games on WinSpirit have a lower volatility as it eats your money slowly when betting under $1.00. If you bet $5.00 which is what i usually do, then it is a high volatility but unfortunately for me, due to the very low RTP ratio this casino has set, I am losing alot more then winning and when I do win which i have done in 2 occasions, the first, i put all of it back in and another 10k. Then the 2nd time i won, i didn't get paid out.

100% Agreed. Worst Casino Ever

I am referring more to the volatility of slots. Low volatility means that you will get wins more often but not often big ones. On the other hand, with higher volatility you can win fewer times, but the wins are higher when you get a hit. 

However, what do you say about the second withdrawal you didn't get, what was the reason? Did you lose the money in the end or did the casino tell you why it didn't pay out?

I deposited 30 eur with bonus 30 eur. The winnings I had with the deposit they put directly into the bonus from the first win to the last. Naturally exhausting my deposit.

Wasn't the bonus there to give the player an extra chance in case he didn't win with the deposit?

Terrible experience

Io ho depositato 30 eur con bonus 30 eur. Le vincite che ho avuto con il deposito le hanno messe direttamente nel bonus dalla prima vincita all'ultima. Esaurendo naturalmente il mio deposito.

Il bonus non serviva per dare una possibilità in piu al giocatore nel caso non vincesse con il deposito ?

Esperienza pessima

And have you contacted the support of this casino regarding all this? Did you get any explanation?

Yes, they answered me that I shouldn't think about money but that you play for fun.

So I contacted them again and the operator replied again: if you want you can cancel the bonus and play only with your deposit by making another deposit.

Good deal, meanwhile the first deposit of 30 euros is smoked away.

But it is obvious that my first deposit of 30 euros would be exhausted if only losses were counted for my deposit and winnings were accumulated in the bonus.

Really if you can't help me at least get my 30 euros back, anyway I won't play at this casino anymore. For now the casino that has shown more correct rules and doesn't play these games with bonuses is Supa

Si mi hanno risposto che non devo pensare ai soldi ma che si gioca per divertirsi.

Allora li rho contattati di nuovo e l'operatore di nuovo mi ha risposto : se vuoi puoi cancellare il bonus e giocare solo con il tuo deposito facendo un altro deposito.

Bell'affare, intanto il primo deposito di 30 eur è fumato via.

Ma è ovvio che il mio primo deposito di 30 eur si esauriva se per il mio deposito contavano solo le perdite e nel bonus si accumulavano le vincite.

Veramente se non potete aiutarmi almeno a riavere i miei 30 eur , comunque non giocherò più a questo casinò . Per ora il casinò che ha mostrato regole più corrette e non fa questi giochetti con i bonus è Supa

I confirm that they have a lower RTP of the games than other casinos.

Plus if you deposit with a bonus, the bonus takes all your deposit winnings.

The bonus is there to give the player a second chance, not to take your winnings from the start.

Then with the 30 euro bonus I was forced to reach 2500 euros in winnings to make it a real balance... which was impossible both for the low starting bonus and for the very low RTP of the games.

Plus with the bonus they limit almost all the games, the ones I usually played in other casinos are all blocked. And they offered you a limited list of games to play only for the bonus. All with low rtp.

Nice scam strategy to cheat players out of money

Confermo che hanno un rtp dei giochi più basso rispetto altri casinò.

In più se depositi con un bonus, le tue vincite del deposito le prende tutte il bonus.

Il bonus serve per dare una seconda opportunità al giocatore, non per prendere si dall'inizio le tue vincite.

Poi con il bonus di 30 eur ero costretta a raggiungere 2500 eur di vincite per farlo diventare saldo reale... cosa impossibile sia per il bonus basso di partenza e sia per l'rtp dei giochi bassissimo.

In più con il bonus limitano quasi tutti i giochi , quelli che giocavo abitualmente in altri casino' tutti bloccati. E ti offrivano una ristretta lista di giochi da giocare solo per il bonus. Tutti con rtp basso.

Bella strategia truffa per fregare i soldi ai giocatori

A worse casino than this cannot exist, not only do they take all the money you win with the deposit in the bonus, but now that I have Christo the history of my bets, wins and losses ... which all casinos have, he replied to me:

We regret to inform you that this option is not technically possible at this time. However, we are constantly working on improvements and appreciate your feedback. We remain confident that this feature will be available in the near future.

Un casino peggiore di questo non può esistere, non solo ti prendono tutti i soldi vinti con il deposito nel bonus , ma adesso che ho Christo la cronologia delle mie puntate vincite e perdite ... che hanno tutti tutti i casino mi ha risposto :

Ci dispiace informarti che questa opzione al momento non è tecnicamente possibile. Tuttavia, stiamo lavorando costantemente per apportare miglioramenti e apprezziamo molto il tuo feedback. Restiamo fiduciosi che questa funzionalità sarà disponibile nel prossimo futuro.

Well, that was an answer! Really? Of course you play for fun, but with your own money in this case, so they surely should've given a better explanation of this, because it looks like they have made a mistake there.

At least you now know not to play there anymore. If they treat their players this way you describe, it really is not worth it.🤷‍♀️

Yes Romi I certainly won't play it anymore also because if it's just for fun there are demos.... it's not necessary to invest six cents.

It is obvious that the player hopes to win otherwise he would not deposit.

It's a scam policy of theirs: they replied that they started the bonus when my entire deposit balance was used up. I wonder how it didn't run out if all the winnings went to their bonus from the beginning.

I deposited 30, while playing their bonus went up to 68 and I went to zero, all the winnings from my deposit in the bonus. Maybe if they hadn't scammed me like this I could have withdrawn 60 euros, what do you think?

Si Romi di certo non ci giocherò più anche perche' se è solo per divertirmi ci sono le demo .... non è necessario investire sei soldi.

E' ovvio che il giocatore spera di vincere altrimenti non depositerebbe.

E' una politica truffa la loro : hanno risposto che hanno cominciato il bonus quando si è esaurito tutto il mio saldo di deposito . Mi domando come faceva a non esaurirsi se tutte le vincite andavano al loro bonus sin dal principio.

Ho depositato 30 , mentre giocato il loro bonus è salito a 68 e io a zero , tutte le vincite del mio deposito nel bonus. Magari se non avessero truffato in questo modo io avrei potuto prelevare 60 eur che ne pensate ?

I am really not sure how it would be to tell you the truth, but if they have it written in the bonus terms, unfortunately there is nothing much we can do, you know.🤷‍♀️

That is why we always advise players to read the terms before playing. Many future issues can be avoided this way, for sure.

Yes I understand, even if the terms and conditions are always long pages and sometimes incomprehensible. Anyway I will certainly not play on this site again. Thanks anyway

Si lo capisco, anche se i termini e le condizioni sono sempre pagine lunghe e a volte incomprensibili. Comunque di certo non giocherò più in questo sito. Grazie lo stesso

I get your point, of course.

Now let's wait for the resolution of your complaint, and then we'll have a clear view about the whole situation, I believe.

And I surely understand your decision not to play there anymore after your experience. Luckily, there are many others. Right?

Yes there are others but I would like to participate in some forums with you to learn to see which is the best casino with more games with few limitations and with high rtp of the games. For now a high rtp seems to me to be Friday Roll.

Regarding win spirit, I received an email that they had refunded me my 30 euro deposit. However, I still haven't received anything

Si ce ne sono altri però vorrei partecipare a dei forum con voi per imparare a vedere quale sia il miglior casino con più giochi con poche limitazioni e con alto rtp dei giochi . Per ora un rtp alto mi sembra lo abbia Friday Roll.

Per quanto riguarda win spirit , mi è arrivata un'email che avevano provveduto a rimborsarmi i miei 30 eur di deposito. Però io ancora non ricevo nulla

If you'd like to find some other casinos where you'd like to play, you can browse our site, but it'll show you only casinos we are allowed to show in your country, of course.

It is also always good to read the user reviews together with the general discussions where you can collect much information about the selected casino.

I hope that you will receive the money soon and surely let us know whenever it arrives, please.