WinGaga Casino - všeobecná diskuze (strana 6)

It's been since February 20th and they haven't approved it because they don't feel like it, and it's a scam, plain and simple 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ I have all the conversations recorded, and when you demand the money, they end the chat and put you in another chat room with a bot. In short, a complete SCAM!!!

Desde el 20 de febrero y no lo aprueban porque no les da la gana y es una estafa es simple 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ tengo todas las conversaciones grabadas y cuando exiges el dinero finalizan el chat y te meten con otro bot hablar,en fin una auténtica ESTAFA!!!

Okay, but what reason did they give you? Did they say anything else?

We give casinos 14 days, so if they don't manage to do it, we can try to help you.

What do you think?

By the way, wasn't verification necessary? 🙂

I've had that account for over a year, are they just missing the blood test verification or what? It's a scam, plain and simple, don't overthink it.

Llevo más de un año con esa cuenta,solo les falta la verificación de sangre o que? Que es un timo y ya está no le busques las cinco patas al gato

Well, I'm asking you about it because I don't know what the casino wants from you until you answer my questions. I'm trying to find out so that I know if there's any way I can help you.

Well, I don't know why, I have everything already, they've made withdrawals of 70 euros, but when you earn more than 300, that's when they don't pay you...

Pues nose porque tengo todo ya me han hecho retiros de 70 euros pero cuando ganas más de 300 es cuando no te pagan ....

Hello, from what I see, Jaro suggested submitting a complaint to you, and I would do the same. There is not much else to say, to be honest with you. Casino has its reasons, unknown to anyone else, it seems. We are ready to investigate the situation with your kind cooperation, because to us, the fairness matters.

The call is yours:

https://es.casino.guru/guia/como-resolvemos-quejas-casino 👈

Let me know if you are interested in details.

Hello, I'm having serious problems with Wingaga. I fully wagered the bonus and my deposit, and then made a withdrawal from my real money balance two weeks ago. The other withdrawals were made the following day. However, they strangely canceled one withdrawal on Wednesday, supposedly due to a technical error. I have approximately €4700 in my account, which is a lot of money for me. But all I get in the live chat with the agents is empty promises, and it's incredibly frustrating. I've obviously read the terms and conditions, and the account only contains real money balances. I hope you can do something to at least expedite my first three withdrawals.

Hallo ich habe leider massive Probleme mit Wingaga. Ich habe den Bonus und die einzahlung vollständig umgesetzt und dann beim echten Guthaben eine Abhebung vor zwei Wochen gemacht. Die anderen Abehbungen jeweils einen Tag danach. Die haben aber eine Abhebung komischerweise am Mittwoch storniert angeblich wegen Technischem Fehler. Ich habe circa 4700 Euro dort liegen was sehr viel geld ist für mich. Ich bekomme aber nur Vertröstungen im Livechat mit den Agenten und das ist echt frustrierend. Ich habe auch selbstverständlich die geschäftsbedingungen dzrchgelesen und es ist nur noch echtes Guthaben drauf. Ich hoffe Sie könnenn was machen damit ich wenigstens die ersten drei Abhebungen schneller bekomme.

Hello, if you played with a bonus, met all the requirements, and have been waiting for your money for this long, I would file a complaint with us and our team would try to help you. 

You can do this on this link. 👈

We give casinos 14 days to pay players their money, and it certainly shouldn’t take any longer than that.

It’s okay if they had technical issues, but that’s not the player’s fault. So are you waiting for two withdrawals, or did you resubmit the one that was canceled? 

I'm only waiting for two withdrawals. Strangely, I can't make any more withdrawals due to a technical error, according to the live chat. I really need to get the first two withdrawals processed quickly.

Ich warte nur noch auf zwei Abhebungen. Ich kann aber komsicherweise keine weiteren Abhebungen mehr machen wegen eines technischen fehlers meint der livechat. Ich möchte aber die ersten zwei Abhebungen aufjefall schnell haben

So you’ve been waiting almost two weeks for those two withdrawals, or rather two weeks since you requested them right after the first one, right?

Like I said, go ahead and open the complaint—I hope you’ll get the money as soon as possible.🙂