Online stránky Divaspin

Good morning, I'm wondering if anyone is familiar with the Divaspin online casino. Can anyone tell me if it's a reliable site?

Let me explain: I'm waiting today, day 6, for a withdrawal from July 29th, and still no credit. It's still being processed, and the chat and support are very vague, with everyone saying different things. I made another on August 2nd, but I think I'll have to wait even longer for this second withdrawal. Thank you all in advance.

I've never played online, and this is my first time playing on this site. The games are great overall, but please help me understand.

Buongiorno,chiedo gentilmente a qualcuno se conosce il casino online Divaspin. Qualcuno mi può dire se è un sito affidabile??

Vi spiego,sto aspettando oggi 6 giorno un prelievo del 29 luglio e ancora nessun accredito sempre in elaborazione e la chat e assistenza sono molto vaghi e ognuno dice una cosa diversa. Ne ho fatto un altro il 2 agosto ma penso che devo attendere ancora per questo secondo prelievo. Ringrazio tutti in anticipo.

Non ho mai giocato online ed è la prima volta che gioco si questo sito. I giochi sono belli in tutto per tutto ma aiutatemi a capire per favore

Hello, from what I've seen, the casino doesn't have a particularly impressive safety index, if I'm being honest. 

However, from what I've seen so far, we don't have much experience from other players regarding this casino, just a few complaints that have been resolved. 

I would try to wait, since we give casinos 14 days to pay the player, and see what happens.

What has the casino told you about the whole situation so far?

Ok thanks a lot, but could I have been scammed?

They always tell me the same things: their finance department is late, another says I have to wait for them to arrive. At first they said 3 business days, then 5 days, and now today is the 6th day, always that the finance department is late and they don't explain to me why. I've tried sending emails twice, and each time I get a copy and paste of the same response from them.

So I try to wait 14 days for both withdrawals.

Ok grazie mille, ma potrei essere stata truffata?

Mi dicono sempre le stesse cose cioè il loro Dipartimento finanziario è in ritardo,un altro dice che devo attendere che arrivano . All'inizio dicevano 3 GG lavorativi poi 5 GG ed ora che oggi è il 6 giorno sempre che il dipartimento finanziario è in ritardo e non mi spiegano il perché. Ho provato due volte a scrivere anche e-mail e tutte le volte copia ed incolla della stessa risposta da parte loro.

Allora provo ad attendere per entrambi i prelievi 14 giorni.

Apparently, they have nothing more to say to you. This is probably the most common thing casinos say to players when their withdrawal is delayed. The worst thing is when they give them timeframes and don't meet them, because then I see that players often perceive this as a problem and label the casinos as untrustworthy. 

It doesn't necessarily mean that you've been scammed. If I were you, I would wait a little longer, and if no one contacts you and the casino doesn't pay you, we'll try to help you as I mentioned. 

However, I believe that this won't be necessary and that they are just experiencing a delay in the process.

Okay, thank you so much, that was very kind of you. Thank you for your help. I'll wait as you suggest. Good luck and thank you again 👍

Va bene grazie mille, è stato gentilissimo, la ringrazio per l'aiuto. Attendo come mi suggerisce. Buon lavoro e ancora grazie 👍

You're welcome. If anything new comes up or you find out more, I'll wait for an update.

I'm keeping my fingers crossed.🤞

Hi Jaroslav, I'm writing to let you know that my withdrawals were completed and credited to my account this morning 👍 from Divaspin Casino. Thank you so much for your help. Good luck!

Ciao Jaroslav, ti scrivo per aggiornarti che i prelievi sono stati completati e accreditati stamattina sul mio conto 👍 dal casino Divaspin. Grazie mille per il tuo aiuto. Buon lavoro

I see that, congratulations.

Do you think you'll continue playing at this casino after this experience? I don't think it took that long, but every player has different expectations, so I'm quite interested.😉

No, I absolutely will not continue playing on Divaspin, I have also requested the deletion of my account.

No assolutamente non continuerò ha giocare su Divaspin, ho richiesto anche la cancellazione dell'account .

I understand that for some people this isn't the best situation, so I accept the decision.

Have they already written something to you about closing the account?

Hi, I'm just reading this now. Yes, they replied to me and asked me the reasons for the cancellation.

They then wrote to me again that they would reopen my account whenever I wanted.

Ciao, leggo solo ora, si mi hanno risposto e chiesto i motivi della cancellazione.

Mi hanno poi riscritto che quando avrei voluto mi avrebbero riaperto l'account.

Well, if you just want to close your account, then I don't see any problem with what they wrote to you.

However, if you said you don't want to play there, then I believe you probably don't care whether you can reopen your account.🙂

Hi, I tried following your advice.

I tried playing at this casino again, Divaspin, and I won a little. I decided to withdraw, but I'm already 15 business days late. As always, I contacted support and they tell me the same thing: there are a lot of withdrawal requests. They're sending complaints to their Finance Department, and this morning they told me the same thing, saying it's in the crediting process, but nothing has been done yet. What should I do?

Ciaoooo, ho provato a seguire i tuoi consigli.

Ho provato ha giocare nuovamente su questo casinò Divaspin ed ho vinto qualcosina e ho deciso di prelevare, ma al momento sono in ritardo già di 15 giorni lavorativi. Come sempre ho cercato supporto e mi dicono la stessa cosa, che ci sono tante richieste di prelievo, mandano reclami al loro Dipartimento Finanziario e stamattina la stessa cosa dicendo che è in fase di accredito ma al momento ancora nulla. Cosa dovrei fare ?

Hi, I checked to see if you had opened a complaint, and it is currently under review, which is exactly what I would recommend. 

Our team will look into it and hopefully find out more about the whole case. 

Two weeks is quite a long time, but I can see that the casino is giving you standard responses. 

So I'll have to wait where this takes us, and I believe it will be resolved as soon as possible.

Hi Jaro, thanks so much for replying. Yes, I filed a complaint because I didn't know what to do.

I've already responded to the complaint and we're waiting to hear what they say. Thank you so much, and I think after this experience I'll abandon this casino for a long time without having to delete my account. I'm sorry and disappointed with this casino because it always lets you win something, but when it comes to withdrawals, it's really poorly organized.

Ciao Jaro, grazie mille per avermi risposto. Si ho provveduto a fare un reclamo perché non sapevo proprio come fare.

Si già riposto al reclamo ed attendiamo cosa dicono. Grazie mille e penso proprio che dopo questa esperienza abbandonerò questo casinò per un bel po' senza dover cancellare account. Mi spiace e sono delusa da questo casinò perché ti permette di vincere sempre qualcosa, ma per i prelievi è veramente organizzato molto male

I don't blame you for your decision. If you've been burned several times at the same casino, then taking a break from it is probably the better choice.

But now we have to focus on getting your money back. That's the most important thing.

I completely agree. I look forward to your support and help in recovering the money. Thank you so much, we'll keep you updated. 🙂

Pienamente d'accordo. Attendo con il vostro supporto e aiuto al recupero dei soldi. Grazie mille, ci teniamo aggiornati 🙂