Informace o kasinu Wikiluck (strana 2)

First time they cancelled my transaction, you have the information above. Now I've put it in withdrawal again and it's still pending.

Primera vez Cancelaron mi transacción tienes la información arriba Ahora la puse en retiro nuevamente y siguen así Pending

More than 48 hours have passed and they are still pending

Ya han pasado más de 48 horas y siguen pendientes

So did they give you the contact to the other department that is handling the payments?

They should give you more information. Try that, perhaps.

Also, our complaint team could try to help, but unfortunately we are unable to intervene before the 14-day time period passes.

Yes, I received a message from them today, but I can't believe they're telling the truth. So, if you can help me get my money back, please do.

Sí, recibí un mensaje de ellos hoy, pero no puedo creer que estén diciendo la verdad. Entonces, si pueden ayudarme a recuperar el dinero, por favor ayúdenme.

We would like to help, of course. The only thing is that we are able to intervene only when the 14-day time period passes, you know.

How did you manage it? I've been waiting for 5 days and still haven't received a response… I'm talking about an amount of 2k…

Como lo conseguiste? Llevo 5 días esperando y sigo sin respuesta… hablo de una cantidad de 2k…

Good morning

What do you need from me to start the return process?

Buenos Dias

¿Qué necesitas de mi parte para iniciar el procedimiento de devolución?

I want to know how I can speed up the withdrawal because I've been waiting for more than 5 days and they don't respond, and if they do say something they just give me the runaround to avoid paying me quickly.

Quiero saber cómo puedo acelerar la retirada ya que llevo esperando más de 5 dias y no me responden y si me dicen algo solo me dan largas para evitar pagarme rápido.

I'm not sure what you mean by your question, to tell you the truth. 🤔

Could you try again, please?

Good afternoon

I want to know why it's taking so long with the brother of my funds?

Buenas tardes

Quiero saber porque tardan tanto con el hermano de mis fondos???

Hello, I guess only the casino finance department has a clear answer. The response is a standard "rest assured" note, I reckon, so no specific details have been provided, it appears.

Usually the chat support tells you the same because some other department finalizes the process. Or did you perhaps receive more details in the chat?

Good afternoon.

Why was my withdrawal canceled for no reason? Look at the screenshot

Can you help and contact with them found the reason?

Hello, sadly, I do not know. The casino is supposed to explain that to you. Could you kindly check your mailbox for any follow-up, please?

If you can't find anything useful, I'd recommend contacting support via email. Such withdrawals may be canceled to try out a different payment method or due to technical difficulties with the payment provider; however, you should be notified in either case.