Dobrý den Radko, děkuji za odpověď, podpora kasina dnes odpověděla na můj email a poslala mi tuto odpověď ""
Ahoj Nuno,
Zdraví vás tým pro dodržování a ověřování!
Gratulujeme k vašim nedávným výhrám v EmuCasino. Upozorňujeme, že váš požadavek na výběr ve výši 80,00 EUR byl nyní schválen a zpracován. Výhry by měly být na vašem účtu téměř okamžitě.
Pokud je ještě něco, s čím vám můžeme pomoci, neváhejte nás kontaktovat.
S pozdravem,
Michaele
Tým pro dodržování a ověřování""
ale stále nemám na účtu dostupnou částku, co mám dělat, mám čekat?
Hello Radka Thanks for the reply the casino support today replied to my email and sent me this reply ""
Hi Nuno,
Greetings from the Compliance & Verification Team!
Congratulations on your recent winnings at EmuCasino. Please be informed that your withdrawal request for EUR 80.00 has now been approved and processed. The winnings should be in your account almost immediately.
If there is anything else that we can assist with, please don't hesitate to contact us.
Best Regards,
Michael
Compliance & Verification Team""
but I still don't have the amount available in my account what should I do should I wait?
Ola Radka Obrigado pela resposta o suporte do casino hoje respondeu ao meu email e mandaram me esta resposta ""
Hi Nuno,
Greetings from the Compliance & Verification Team!
Congratulations on your recent winnings at EmuCasino. Please be informed that your withdrawal request for EUR 80.00 has now been approved and processed. The winnings should be in your account almost immediately.
If there is anything else that we can assist with, please don’t hesitate to contact us.
Best regards,
Michael
Compliance & Verification Team""
mas ainda não tenho o valor disponivel na minha conta o que devo fazer devo aguardar?
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