Empire777 Casino - všeobecná diskuze

Recently at the Empire Casino

$1000 first deposit bonus

Second deposit bonus of $500,

I deposited $500 in the third deposit bonus, won a large amount of money with the third deposit bonus, and cleared the wagering requirements for $8,267, which was converted into real money. I verified my account and tried to withdraw the money, but...

When you check the game, you will receive a notification.

After a while, my winnings were confiscated from my account, and the total amount of my deposit of $2,000 was guaranteed, while the remaining amount was confiscated. I feel that this was an unfair confiscation, so I posted this to ask for advice.

先日、エンパイアカジノにて

初回入金ボーナスを1000ドル

二回目入金ボーナス500ドル、

三回目入金ボーナス500ドルを入金して、三回目入金ボーナスで高額賞金を獲得し8267ドルを賭け条件をクリアして、リアルマネーに変換され、アカウント認証をし出金を試みましたが、

ゲームチェックをすると通知が来て、

しばらくするとアカウントから勝利金を没収され、入金総額2000ドルを保証だけされ残額は、没収され、不当な没収と考え、今回相談せていただきたいと投稿させていただきました。

You have done the right thing to submit a complaint here with our team, and I can assure you they will do their best to help you out.

Do you have any idea what could have happened there? Could it be some kind of rule violation that they actually believe you have committed, perhaps?🤔

It was pointed out that the rules were violated

I was told via chat that I had violated the terms and conditions, but after reviewing the terms and conditions, I found that there was no minimum or maximum bet limit stated.

規約違反と指摘されたのは

こちらの規約に、違反しましたとチャットに、指摘されましたが、規約を見直した限りベットの上限も、下限も書いておりませんでした。

So now I hope that our complaint team will be able to help you out in this case. They will surely do their best to investigate and find the best solution to it.