Stížnost na online kasino

Can someone please advise me who I need to contact regarding filing a complaint against a specific online casino.

Hello, I'll gladly help you 🙂. Against which casino would you like to submit the complaint, please?

(Generally, you visit complaint section for the specific casino and hit "submit a complaint")

Hi Radha. Thank you for your quick response. Since writing this post, I have since located the form where I submit my complaint. One question to you is . Is there a way to save my application for complaint prior to submitting it. It is quite lengthy and I won’t be able to submit it today. Thank you !

I tried in the meantime and I recommend you to start filling the form when you have some time for it. I was not able to continue after log out - had to start over. Hope it helps a bit.

Thank you Radka !

FYI.. I was unable to change my sex from I would rather not say to female on my form. Also, I was not able to go to the next step when trying to submit my completed form. The next button was not worki g

pleated. forms

Hi Radka, I Unable to take a screenshot of my conversations with the Casino in question. As I have finished my complaint form, I would like to know if I can forward the emails to someone in the complaint Dept. to be matched up with my complaint form? Thank you

hello . Is anyone available to assist me please? Thank you!

Hi, vchartrand. Your complaint is now waiting for review. As soon as it's done, you will be contacted and you can add any relevant conversation, emails and so on and discuss these with our complaint member team.

I'm glad you submitted your complaint in the end. Thank you.

As for gender change problem, does it mean that it still does not work in your user profile settings as well, please? You have currently set as prefer not to say.

Hey there! If you're looking to file a complaint against a specific online casino, it's important to first gather all the relevant information and evidence related to your issue.

Precisely 🙂

More details can be found in this guide though:

Complaint Resolution Information and Instructions