Betano Casino CZ - Hráč má potíže s vytvořením účtu.

Hello, I wanted to register Betano casino, it threw me out twice, it reported an error in the address of the village...I checked everything several times, it didn't help...how to proceed? support says offline....thanks M*********

Dobrý de, chtěla jsem udělat registraci Betano kasinu, 2 x mě to vyhodilo , hlásilo to chybu v adrese obce....vše jsem několikrát překontrolovala, nepomohlo to...jak postupovat ? podpora píše že je offline....děkuji M*********

Dear 22sara22,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to complete the Registration form and didn't experience any issues. Is this the form that doesn't allow you to submit your permanent residency address?

Is there any notification or message when you try to submit it, please? Any screenshots or relevant communication could be uploaded here, or sent to petronela.k@casino.guru.

Thank you in advance for your reply.

Best regards,

Petronela

Dear 22sara22,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.