Kartáč Casino - Hráč kritizuje nepravdivou reklamu bonusu.

After full registration, you must first spin 3200 CZK from your own and only then you will receive a bonus of 400 CZK. It's a scam

Po plné registraci musíte nejdřív protočit 3200Kc ze svého a teprve potom dostanete bonus ve výši 400Kc. Je to podvod

Dear Lukáš,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I have checked promotional terms, and this is what I found https://www.casino-kartac.cz/vstupni-bonus:

Unfortunately, if the casino shares all the relevant information on its website, there is not much I can do for you in this matter.

Let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint. Thank you in advance for your reply and understanding.

Best regards,

Petronela

You will get 100 CZK for registration, but not the tech 400, even if the conditions are the same.

100Kc za registraci dostanete ale tech 400 ne,i když jsou tam podmínky stejné.

Dear Lukáš,

I’m not sure if I understood you correctly. The rules are not the same for 100 Kč and 400 Kč, please see below:

Dear Lukáš,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.