Hraji v kasinu měsíce, provedl jsem četné vklady, vždy vše ok, provedl jsem i malý výběr, před pár dny jsem požádal o výběr a protože se jednalo o větší částku, požádali o dokumenty, poslal jsem a požádali o pomoc přes chat, řekli počkejte, pak mě zablokovali a peníze si nechali, všechny moje údaje jsou pravdivé, jediné co bylo poslat email v místě bydliště, ale šel jsem požádat o pomoc a nahlásit chybu, nepomohli mi a pokračují, aniž by mi dali možnost to opravit, kolega udělal totéž, ale protože jsem neměl co stáhnout, dali mi možnost odeslat znovu. Proč to udělali někomu, kdo hraje hazardní hry a má rád kasino?
I've been playing at the casino for months, I made numerous deposits, always everything ok, I also made a small withdrawal, a few days ago I requested a withdrawal and because it was a larger amount, they asked for documents, I sent and asked for help via chat, they said to wait, then they blocked me and they kept the money, all my data is true, the only thing was to send the email at the place of residence, but I went to ask for help and report the error, they didn't help me and they continue without giving me a chance to correct it, a colleague did the same, But because I had nothing to withdraw, they gave me a chance to resend. Why did they do this to someone who gambles and liked the casino?
Eu jogo a meses no cassino, fiz inúmeros depósitos, sempre tudo ok, também efetuei um saque pequeno, a uns dias solicitei saque e por ser valor maior, pediram documentos, enviei e solicitei ajuda pelo chat, disseram para esperar, logo me bloquearam e ficaram com o dinheiro, todos meus dados são verdadeiros, única coisa foi o envio do email no local de residência, mas eu fui pedir ajuda e avisar o erro, não me ajudaram e seguem sem me dar chance de correção, colega fez o mesmo, mas por não ter nada pra sacar, deram a chance de reenvio. Porque fizeram isso com alguém que joga e gostava do cassino?