Divas Luck Casino - všeobecná diskuze

I've been trying to withdraw my money from there since March and I can't, and I've already tried to contact the casino and it didn't help. Can anyone help me please?

Estou desde março a tentar retirar o meu dinheiro de lá e não consigo, sendo que já tentei entrar em contacto com o casino e não adiantou de nada. Alguém me consegue ajudar por favor?

We are always willing to help, but it will require more details, I'm sure

Has your account been fully verified, please? Have you received any related information from the casino? If so, feel free to paste it all here.

Sadly, I can see that the casino is among the bad ones though. (check here) Well, it may complicate things a bit.

My account has been verified for months, I received the confirmation email.

I have already made more than 3 deposits and I have bet more money than I have already invested.

I've already talked to 3 different assistants, and they can't help me at all, now they're going to check my account again 🤷🏽‍♀️

A minha conta já foi verificada à meses, recebi o e-mail a confirmar.

Já fiz mais de 3 depósitos e já apostei mais dinheiro do aquele que já investi.

Já falei com 3 assistentes diferentes, e não me conseguem ajudar em nada, agora vão me voltar a verificar a conta 🤷🏽‍♀️

Isto foi a resposta que os 3 me deram:

62.10 Before ordering the first payment, the player must bet 100% of the payment as a deposit of money amount at minimum 1.50 odd. This requirement is introduced to combat fraud and "money laundering" by players.

63.6 Money deposited in the Casino must" be used for gaming activity. Due to this, all deposits need to be wagered at least three (3) times.

Just to make sure that I understand correctly, you have already fulfilled the wagering of deposits: 3 times the total amount and you still can't withdraw the active balance, am I correct, please?

Are you sure that you meet the wagering requirement, please?

Yea!

Today, they finally accepted that I withdraw the money (at least there is no money in the account anymore), after 5 attempts and many email exchanges. I asked them to send me the money through Bank Transfer, does anyone know how long it takes to get into my account?

Sim!

Hoje, finalmente aceitarem que eu retirasse o dinheiro (pelo menos já não aparece dinheiro nenhum na conta), após 5 tentativas e muitas trocas de emails. Pedi para me enviarem o dinheiro pelo Bank Transfer, alguém me sabe dizer quanto tempo demora a entrar na minha conta?

Hello,

normally it would take about a few working days, I'd say.

Let me know how it goes.

Hi, I managed to get my money back! Thanks so much for all the help!!

Olá, eu consegui reaver o meu dinheiro! Muito obrigada por toda a ajuda!!

Hello there!

Wonderful and splendid 🙂!

How long did it take in total to get the money, can you tell, please?

Hi, that's great. I am also curious same like Radka. Let us know please. 🙂

Hi, it took 2/3 days.

Olá, demorou 2/3 dias.

Well, I'd say that is very refreshing since we are more used to rather long periods. 😀

I just noticed that 1 month ago you wrote "I've been trying to withdraw my money from there since March and I can't, and I've already tried to contact the casino and it didn't help. Can anyone help me please?"

So, your answer sounds quite confusing. Is it just me?