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Hello casino.guru complaint team! Please add blitz-bet.com casino to your page because I want to complain about Blitz-bet.com withdrawal problem. My Blitz-bet.com casino account has been verified but they are not processing my withdrawal requests. I made my withdrawal requests on September 29, 2024

Hi, the casino is in the process of being added so it won't be long before it will be on our site. 

As for the complaint, you can file it also for the casino we don't have. Just choose any other casino and write in the description about your situation and the specific casino in question, our team will then change it. 

Anyway, did you ask the casino why it doesn't want to process your withdrawal?

I have made three withdrawal requests from Blitz-bet casino on 29 September 2024, a total of 2642 euros. Not a single withdrawal request has been processed yet. From the live chat, I only get the same answers that they will process my withdrawal request soon, but the processing of withdrawal requests has not progressed. My account at Blitz-bet has been confirmed.

So it almost looks like aside from a huge delay, which of course concerns you, the casino, on the other hand, is taking it quite well. Oh,..

Maybe it is time to start thinking about the complaint. Don't worry, the casino has not been reviewed yet, do what you can to get the matter resolved. What do you say?

Thank you for your answer. We give the casinos 14 days to resolve the withdrawal, so I would try to give it a few more days. If still nothing changes and they keep telling you the same thing, then I would proceed to file a complaint. In fact, I would be nervous already if I didn't get any relevant information, especially when you say you are already verified. Still, I would wait a little longer.

Anyway, did you play with the bonus or not?

Fraud! Blitzbet Casino

My withdrawal has not been processed for four days. I have contacted live chat 20 times and each time I get the same excuse: 'The withdrawal is being processed'. Yet it still shows as pending. This casino is 100% scam and fake in my opinion. Be careful people!

Betrug! Blitzbet Casino

Seit vier Tagen wurde meine Auszahlung nicht bearbeitet. Ich habe den Live-Chat bereits 20 Mal kontaktiert und jedes Mal die gleiche Ausrede erhalten: 'Die Auszahlung ist in Bearbeitung'. Dennoch wird sie weiterhin als ausstehend angezeigt. Dieses Casino ist meiner Meinung nach zu 100 % Betrug und Fake. Vorsicht leute!

I'm writing to you for the last time before taking legal action. For over two months, I've been repeatedly requesting the withdrawal of my funds. However, not only have I received no response, but you continue to ignore my multiple attempts to contact you, thus violating your own policies, current regulations, and good business practices.

Your systematic refusal to allow verification of my account and the subsequent blocking of my withdrawals constitutes, in my opinion, an act of fraud and deception, and I therefore reserve the right to take the following actions:

Filing complaints with online gaming regulatory authorities.

Formal notification to consumer protection agencies.

Filing a complaint for fraud with the corresponding judicial authorities.

Public dissemination of the situation through social media and forums specializing in online fraud prevention.

I grant you a maximum and non-extendable period of 48 hours to:

My account verification is completed immediately.

Authorize and execute the full withdrawal of funds belonging to me.

Please send me a formal response with details of the actions taken.

Otherwise, I will initiate the appropriate legal and administrative procedures without further delay. This email will serve as documentary evidence of my good faith and of your company's lack of response.

SINCERELY DAVID BLANCO

Me dirijo a ustedes por última vez antes de proceder con acciones legales. Desde hace más de 2 meses vengo solicitando el retiro de mis fondos de forma reiterada. Sin embargo, no solo no he recibido respuesta alguna, sino que continúan ignorando mis múltiples intentos de contacto, incumpliendo así con sus propias políticas, con la normativa vigente y con las buenas prácticas comerciales.

Su negativa sistemática a permitir la verificación de mi cuenta y el consecuente bloqueo del retiro de mis fondos constituye, a mi entender, un acto de fraude y estafa, por lo que me reservo el derecho de iniciar las siguientes acciones:

Presentación de denuncias ante las autoridades regulatorias de juego online.

Notificación formal a organismos de defensa del consumidor.

Presentación de denuncia por estafa ante las autoridades judiciales correspondientes.

Difusión pública de la situación a través de redes sociales y foros especializados en prevención de fraudes online.

Les otorgo un plazo máximo e improrrogable de 48 horas para que:

Se complete de inmediato la verificación de mi cuenta.

Se autorice y ejecute el retiro completo de los fondos que me pertenecen.

Me envíen una respuesta formal con el detalle de las acciones realizadas.

En caso contrario, iniciaré sin más demoras los procedimientos legales y administrativos pertinentes. Este correo quedará como prueba documental de mi buena fe y de la falta de respuesta por parte de su empresa.

ATENTAMENTE DAVID BLANCO 

Hello, just a kind note, if I may: Casino Guru is certainly not the casino in question, so I just wanted you to know that if this sort of statement or ultimatum is meant for a concrete casino representative, it won't be noticed here.

Given your active complaint, I recommend that you send this to Lolly Bet Casino instead. Is this where the problem occurred, by the way?

Thank you for this tip!

Yes, but they've stopped responding to my messages for two months now. At first, a bot responded, but now they don't even respond.

Si pero ya han dejado de responder mis mensajes desde hace 2 meses. Al principio respondía un bot ahora ni eso