Hi chichi8888,

Thank you for taking the time to share your concerns and feedback with us.

The promotions we offer are usually sent in the currency set on your account. If this has not been the case with you, I would be more than happy to look into it so that we may have it corrected. I would need your email address linked to your account to do this for you.

At Casino Rocket, we would like your experience with us to be exciting and fun - more about the entertainment.

We sincerely apologize if our Customer Support team has not given satisfactory service. One of our company's primary principles is preserving our players' satisfaction and enjoyment, and we strive hard to achieve this. As well as I can assure you that we do not have any fake games linked to our casino. Per our terms and conditions, the main currency measured is in Euros, and we apologize that you would need to adhere to the equivalent amount when dealing in your currency. With the constant fluctuations in the exchange rates, this is the best method that works for us.

We appreciate your understanding and if there is anything we can do to improve your experience, please let us know.

Sincerely,
Casino Rocket